AI front office for service businesses

Turn every enquiry into a booked job

Vaulco Flow's AI drafts your quote the moment a lead comes in, follows up automatically, and books the work — before your competitor even replies.

No setup. No credit card. Demo data already loaded.

flow.vaulco.com.au/dashboard

Dashboard

Good morning, John

3 new today

Open leads

24+6

Quotes sent

18+9

Pipeline value

$92.4k+14%

Jobs won this week

+24%
MTWTFSS

Pipeline

New8
Quoted6
Booked4
Won6

Built for service teams that live and die by fast replies

PlumbingElectricalCleaningLandscapingCarpentryHVAC
The cost of slow admin

The job goes to whoever replies first

For service businesses, speed wins the work. But admin is the thing that always gets pushed to the end of the day.

Quotes sit unsent for days

Every hour a quote waits, the job cools off — and the customer rings the next name on their list.

Follow-ups never happen

You meant to chase that lead. Then a job ran over, the day got away, and the quote went cold.

Leads slip through the cracks

An enquiry on the phone, one by text, another by email. No single place to see what needs a reply.

How it works

From enquiry to booked job in three steps

No new workflow to learn. Vaulco Flow slots into how you already win work — just faster.

  1. 1

    Paste the enquiry

    Drop in the message, voicemail note, or job details — however the lead came in.

  2. 2

    AI drafts the quote

    Vaulco Flow writes a polished, itemized quote with GST in seconds. You review and send.

  3. 3

    Auto follow-ups win the job

    Friendly reminders go out on their own until the customer books — no chasing required.

The product

A front office that runs itself

The Magic Quote

A polished quote, drafted while the kettle boils

Vaulco Flow reads the enquiry and writes a complete quote: friendly intro, itemized scope, GST totals, inclusions and terms. Review, tweak, send. Win the job.

  • Professional wording in your voice, every time
  • Line items and GST calculated automatically
  • You review and approve before anything is sent
flow.vaulco.com.au/quotes/new

Quote #1042

Bathroom renovation · John A.

AI drafting

Hi John, thanks for the opportunity to quote your bathroom renovation. Here's a full breakdown of the work, inclusive of GST.

DescriptionAmount
Strip-out & rubbish removal$1,500.00
Waterproofing & screeding$1,750.00
Wall & floor tiling$4,000.00
Plumbing & fixtures$2,250.00
Labour & project management$5,500.00
Subtotal$15,000.00
GST (10%)$1,500.00
Total (incl. GST)$16,500.00
Approve & sendDrafted in 58 seconds
Automatic follow-ups

It chases the lead so you never have to

Set the sequence once. Vaulco Flow sends friendly, well-timed reminders until the customer books — then stops the moment they reply.

  • Timed reminders that feel personal, not pushy
  • Stops automatically when the customer responds
  • Win up to 42% more jobs with consistent follow-up

Auto follow-ups

Running
Day 0Quote sent

Your bathroom reno quote — $16,500 incl. GST.

Day 2Gentle nudge

Hi John, did the quote come through okay?

Day 5Final follow-up

Still keen to help — want me to lock in a start date?

Customer replied — job booked.
Pipeline

Every lead in one place — nothing drops

From first message to booked job, see exactly where each lead sits. No sticky notes, no missed texts, no jobs slipping through the cracks.

flow.vaulco.com.au/pipeline

Pipeline

5 active leads · $30.8k
New1

Roof leak — Sarah M.

$2,400

Quoted2

Bathroom reno — John A.

$16,500

Deck rebuild — Priya K.

$8,900

Booked1

Switchboard — Tom R.

$1,150

Won1

Hot water — Lee N.

$1,800

Quote from the van

Mobile-first — quote a job and check your pipeline from the job site.

You stay in control

The AI only ever drafts. Nothing is sent to a customer without your say-so.

Try it on demo dataLive in under 60 seconds
60sec

Average time to a send-ready quote

42%

More jobs won with fast, automatic follow-up

<1min

To reply while the lead is still warm

Vaulco gold lion logo
Part of the Vaulco family

Your front office and back office, finally on the same team

Vaulco Flow wins and books the work. Vaulco handles the money once the job is done. One family of tools built for Australian service businesses — "vault" for your finances, "flow" for your work.

Vaulco Flow — front office

Quotes, follow-ups and the pipeline that turns enquiries into booked jobs.

Vaulco — back office

Invoicing, GST, cash flow and the finance admin that keeps the business healthy.

Built for your trade

However you win work, Vaulco Flow fits

The same fast quote-and-follow-up loop, tuned to the way your trade actually quotes jobs.

On the tools, in the field

Plumbing

Quote a burst pipe from a photo and a one-line text — before the next plumber calls back.

Electrical

Turn a switchboard enquiry into an itemized quote with safety inclusions in seconds.

Cleaning

Price recurring and one-off cleans instantly, then auto-follow-up to lock in the booking.

Landscaping

Scope a garden makeover with staged costs and let the follow-ups nurture the big jobs.

Carpentry

Quote decks, pergolas and fit-outs with clear line items customers actually understand.

HVAC

Respond to a no-cooling call-out with a fast, professional quote while it's still hot.

Painting

Turn a walk-through into a room-by-room quote and chase it without lifting a brush.

Consulting

Convert discovery calls into proposals fast, then follow up until the engagement is signed.

Pricing

Simple pricing that pays for itself

Win one extra job a month and Vaulco Flow pays for itself many times over. Prices in AUD, incl. GST. 14-day trial, no card needed.

Free

$0/forever

For solo operators getting started.

  • Up to 25 leads
  • AI Magic Quotes
  • Pipeline & dashboard
Start free
Most popular

Pro

$29/per month

For busy trades winning more work.

  • Unlimited leads
  • Automatic follow-ups
  • Job scheduling
  • Priority support
Start free trial

Team

$79/per month

For growing teams with multiple staff.

  • Everything in Pro
  • Unlimited team members
  • Shared pipeline
  • Reporting & insights
Start free trial
FAQ

Questions, answered

Everything you need to know before you start your free trial.

Do I need a credit card to start the trial?

No. The 14-day trial needs no card — and the free plan is free forever. You only enter payment details if you decide to upgrade to Pro or Team.

Does it work on my phone?

Yes. Vaulco Flow is mobile-first, so you can quote a job and check your pipeline from the van or the job site — it works the same on your phone and your laptop.

What if the AI gets the price wrong?

The AI only ever drafts. You review and approve every quote before it goes anywhere — adjust line items, wording or totals first. Nothing is sent to a customer without your say-so.

Is my data safe?

Your leads and quotes are private to your business and stored securely. We never sell your data or share customer details with third parties.

Can I cancel anytime?

Yes. Plans are month-to-month with no lock-in contracts. Cancel whenever you like and you keep access until the end of your billing period.

Does it work with Vaulco?

It's built to. Vaulco Flow runs your front office (quotes, follow-ups, pipeline) and pairs with Vaulco for the back office (invoicing, GST and cash flow) — one connected family of tools.

How long does setup take?

Minutes. There's no complex onboarding — sign up and your account comes pre-loaded with demo data so you can see exactly how it works before adding your own leads.

Are prices in Australian dollars?

Yes. All pricing is in AUD and includes GST, built specifically for Australian service businesses.

Stop losing jobs to slow admin

Vaulco Flow handles the front office so you can get back on the tools. Start free in minutes — no card, demo data ready to go.

Start free — no card needed